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Berlin

AV Technician (m/f/d)

YOUR MISSION

As an AV Technician at BeWunder, you will primarily focus on providing technical support for our AV technology projects. You will play a crucial role in ensuring the success and seamless operation of our proprietary technology solutions. Your expertise will be essential in diagnosing, maintaining, and enhancing our technology products. You will have the opportunity to work with a diverse team, handle challenging technical issues, and contribute to the advancement of our projects.

This essentially includes, but is not limited to the following:

  • Provide exceptional technical support and assistance to our project teams.
  • Diagnose, troubleshoot, and resolve hardware and software issues related to our proprietary technology solutions.
  • Conduct regular maintenance, updates, and enhancements to ensure optimal performance and reliability of our projects.
  • Collaborate closely with project managers and our Design & Engineering team to ensure the integration of technical solutions meets project requirements.
  • Install and configure software applications and operating systems specific to our projects.
  • Document all service activities, including problem descriptions, actions taken, and final resolutions, to maintain accurate records for project improvement.
  • Conduct thorough testing and quality assurance procedures to verify the effectiveness of repairs and enhancements.
  • Contribute to the development and improvement of technical support procedures and knowledge base resources tailored to our projects.
  • Stay up to date with the latest industry trends and technological advancements to enhance technical expertise.



YOUR PROFILE

  • High school diploma or equivalent; additional technical certifications or vocational training is a plus.
  • Proven experience as an AV Service Technician or a similar technical support role within AVL.
  • Proficiency in diagnosing and resolving hardware and software issues related to our proprietary technology solutions.
  • Solid understanding of computer systems, networking, and troubleshooting methodologies.
  • Excellent problem-solving skills with a focus on supporting our in-house projects.
  • Strong communication and interpersonal abilities, with the capacity to collaborate effectively with project teams.
  • Ability to work independently and in a team-oriented environment.
  • Valid driver's license and willingness to travel to project sites when needed.
  • Flexibility in working hours, including weekends and evenings as required.
  • Physical ability to lift and move equipment related to our projects.



WHY US?

  • Team Engagement Initiatives – team-building activities, health and wellness drives, etc.
  • Team Socials – team BBQs, season opening and closing parties.
  • Worker’s Compensation and Accident Insurance.
  • Recruitment Referral Bonus Scheme for team members who refer successful applicants for our open positions. 
  • Project Referral Bonus Scheme for team members who refer successful project leads.
  • Community & Diversity Programme, including an annual BeWunder Culture Day celebrating our international and multicultural team.
  • The opportunity to work in an international and multi-cultural team with collaboration across our offices in Dubai, Riyadh, Munich and Berlin.
  • Collaborative and motivated working environment.
  • Trusting and partnership-based cooperation across all units.
  • An innovative and growth-oriented company with a matrix organizational structure and an open corporate culture.
  • Further training opportunities and support in acquiring further qualifications as well as opportunities for further development in new technologies.



ABOUT US

BeWunder is your turnkey partner specializing in Event Production and Spatial Experiences.

We create inspiring and unforgettable experiences for our clients and their guests. Our renowned and highly-skilled team of industry experts in both live events and permanent construction is well-versed in bridging the gap between vision and reality. We design, deliver and service complex, challenging, and large-scale projects in the field of museums and exhibitions, EXPO and brand pavilions, visitor and experience centers, digital art spaces, live events - both corporate and sporting, as well as conferences and multimedia shows.

Our passion lies in producing multisensory and immersive experiences, a perfect blend of new technologies and content, staged lighting and interactive elements.

With our international track record in Europe, the Middle East and Asia, we are perfectly positioned to realize exceptional projects for our clients around the globe, from initial concept design through to final installation and beyond!